How to install HP Print and Scan Doctor on Windows and Mac OS?

HP Print and Scan Doctor is a multifaceted diagnostic tool, designed especially to resolve many errors efficiently. It’s a free diagnostic tool for every HP user who is facing any type of technical issue. It works comprehensively for all versions of Windows and Mac devices. You are advised to install this utility software and get started with this tool.

HP Printer Errors fixed by HP Print and Scan Doctor

HP Print and Scan Doctor is a very helpful diagnostic tool for fixing many printer errors.

In the below-listed points, we are listing out all the HP printer errors fixed by HP Print and Scan Doctor.

  1. HP printer offline errors
  2. HP printer not printing black ink errors
  3. Connectivity issues of your HP printer with the PC
  4. Corrupted Print Spooler service
  5. Your HP printer drivers are not compatible
  6. Firewalls are preventing your HP printer from functioning
  7. Your HP printer is not responding due to pending print jobs

Downloading and Using HP Print and Scan Doctor for Windows

If you are facing problems using HP Print and Scan Doctor then you should check the below-listed steps to use it: –

1. Effective steps to Download and Use HP Print and Scan Doctor for Windows

To Download 

  1. To begin with, you should ensure that your HP printer is properly connected to the PC and switched on
  2. Now, you should go to the HP printer’s official website
  3. Next, you should access the official website
  4. Thereafter, you should click the Download Now button to download the HP Print and Scan doctor software.
  5. After the completion of the download process, you should proceed to the installation step

 To Install

  1. For locating the file, you should head to the download folder
  2. Now, you should right-click on the downloaded executable file and select Run
  3. Next, you should wait until the software draws data
  4. Thereafter, you should click on Yes in the User control settings
  5. Finally, you should agree to the terms and conditions and then wait until the software is installed properly

2. Appropriately choosing a Printer to scan errors

  1. After successfully downloading and installing the software, you should launch the software on your PC to look for printer errors
  2. Now, the software window will open, where you will be seeing the Start button
  3. Next, you should click the Start button and it will display all the printers available on your PC
  4. Thereafter, you should appropriately choose the printer you want to check for errors from the list of all available printers
  5. In case, if your printer is unavailable then you should click on the My Product is not listed option. It will turn off the printer and will try to detect the printer again.
  6. In case, if you fail to find your printer then you should click on My Product is not listed option again. Now, you should properly choose how your HP Printer is connected to your PC.

3. Resolving the Printing Issues

Whenever your printer is available, you should click the “fix printing” option. Subsequently, the tool will communicate with the printer to scan errors. After completing the scanning, the tool will also show the issues with your HP printer. For fixing the prevailing problems, you are advised to complete the on-screen instructions specified by the software.  

4. Troubleshooting results indication

  1. Checkmark – Your HP printer is in good condition with no probable errors.
  2. Wrench – Software has detected and also fixed printer issues.
  3. Exclamation Point – Your HP device has issues, but you skip the test.
  4. X – It displays instructions to resolve available errors.

Effective steps to Install HP Print and Scan Doctor for Mac

Mac users can install the HP Print and Scan Doctor tool on their devices by configuring the printer according to Mac.

In the below-listed points, we are listing out steps to set up your HP printer using a Wi-Fi connection.

  1. To begin with, you should place your HP printer and PC beside the router
  2. Now, you should turn your Wi-Fi on your PC to start the wireless connection
  3. Next, you should turn on Bluetooth on your PC so that HP Smart can recognize your printer during the setup.
  4. After effectively connecting your printer to your Mac device, you should scan it for errors by downloading this tool.
  5. Lastly, you can easily download the HP Print and Scan Doctor utilitysoftware from Mac App Store.


We have adequately provided you with all relevant information about the HP Print and Scan Doctor utilitysoftware. If you are unable to get rid of your printer errors then you should contact our technical support team.

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x