Dell printer offline

Dell Printers Customer Services

Printer Support

DELL PRINTER OFFLINE PROBLEM 

Even though you may have a tonne of chores scheduled, your Dell printer may indicate offline before you even begin. If you don’t know how to solve it, it could take a lot of your time, but don’t worry—we’ve got you covered. You may be 

If your Dell printer frequently goes offline, you cannot start a printing task or stop in the middle of one.

Whatever the cause, you can always resolve any issue with a little assistance and knowledge. You don’t need a degree to solve the Dell printer offline problem, so you shouldn’t be concerned. It might be quickly repaired by altering a few settings or your system’s IP address. We have outlined the procedures to restore your Dell printer’s online status so you can print without issues. To find the answer in the simplest form possible, keep reading.

CAUSES BEHIND DELL PRINTER OFFLINE STATUS 

The following factors could lead to a Dell printer not working situation:

  • The network information is missing from the printer’s settings or has the wrong IP address.
  • A communication fault brought on by antivirus software could occur.
  • It’s possible that your laptop or desktop is in a power-saving mode, which means the wifi adapter would be turned off.

THE 3 EASIEST WAYS TO CHANGE A DELL PRINTER’S OFFLINE STATUS TO ONLINE

  1. CHANGE THE POWER MANAGEMENT SETTINGS 
  • Dispatch Control Panel.
  • Click “Device Manager” under “Hardware and Sound” after clicking.
  • To view the list, click the plus symbol.
  • The root hub for the USB will be visible. When you do a right-click, choose “Properties.”
  • Now, “Allow the computer to turn off this device to save power” by going to power management.
  • Restart your computer, laptop
  • Once your system has restarted, select “Network Adapters” from the list.
  • Now click on “Wireless adapter.”
  • In order to save electricity, uncheck the option next to “Allow the computer to turn off this device” by selecting power management.
  1. MODIFY DELL PRINTER’S OFFLINE STATUS BY STATIC ADDRESS SETTING
  • Open the “Printers and Devices” menu by choosing the Control panel.
  • After choosing the printer with an offline issue, click “Manage.”
  • The IP address of the relevant printer will be displayed when you open Properties and select “Ports.”
  • Make sure the printer and laptop/desktop are connected to the same internet source before entering the value in your browser’s URL bar.
  • You’ll be directed to the printer’s options. Enter your login and password. 
  • To access network or connectivity options, navigate to the page after it has fully loaded. Change it to static or manual if it’s automatic.
  • If it doesn’t offer a manual IP address, you can enter your own; ensure it’s close to the suggested one. Make careful to add five or six to the final figure. To save the changes, click.
  • Press “Enter.”
  • You might find a choice with the MAC address field blank. Fill it up before moving forward.
  • To prevent any issues with communication between the router and the printer, you will also be prompted to provide a new IP address for the printer. Consult the router’s handbook that you received with it.
  • Go to “Device Manager” and see if the new printer’s IP address is displayed there or not.
  1. USE SETTINGS TO CHANGE THE STATUS
  • Open the system settings, select “Devices,” and then click on “Printers and Scanners.”
  • Choose the printer you are having trouble with, then select “Open Queue.”
  • Under “Printers,” you will find the option “Use Printer Offline.” If it’s checked by coincidence, uncheck it and print a test page.
  • We hope that we were able to assist you in reversing the offline status of your Dell printer. Please do not hesitate to contact us if you still need help.